I've received a reminder, but I'm not the person concerned. What should I do?

Please do not open the reminder letter, which is not addressed to you, and return it. Please cross out the address, write ‘return to sender’ on the envelope and write the reason for returning the letter on the back. No stamp is required. Thank you in advance for your cooperation.

If you know the recipient, please inform them that there is a claim in their name and ask them to call us as soon as possible to discuss the matter. Do you have any further questions? Please do not hesitate to contact us.